On-Site ECM Programming

Service Area

South Florida: Broward, Miami-Dade, Palm Beach, and Monroe counties. No travel premium. On-site visits typically schedule 1–2 weeks out depending on fleet scope and shop calendar. For active fleet customers with recurring service cadence, we'll lock in scheduling further out as part of the relationship.

Nationwide for larger fleet projects: For fleet customers with 20+ trucks at a single yard, we travel. Travel is quoted separately and reflects technician time, transportation, and equipment logistics. Multi-day visits handle larger fleet rollouts in a single trip — we'll typically schedule 3–4 weeks out to coordinate travel and shop calendar.

International on-site: Available for very large fleet projects and dealer-network setups where the project scope justifies international travel. Most international fleet customers default to ship-in or remote because the economics work better at typical fleet sizes.

Fleet Visit Logistics

For South Florida fleet visits, we typically arrive in the morning, set up the programming station, and start working through trucks immediately. Each truck takes 1 to 3 hours depending on platform — we'll typically batch trucks by platform to minimize equipment reconfiguration.

For nationwide multi-day fleet visits, we coordinate with the fleet manager on truck scheduling — which trucks come in which day, which trucks need to stay operational for active routes, which trucks need priority. We work around fleet operational priorities rather than forcing the fleet to work around our visit schedule.

Fleet documentation goes to you at the end of the visit — programming records per truck, scope summary, recommendations for ongoing fleet operations. For fleet customers running recurring service cycles, the documentation feeds into your fleet management system.

Pricing And Scoping

On-site pricing reflects the per-truck calibration scope plus travel for nationwide visits. South Florida fleet pricing has no travel premium. The per-truck calibration cost is the same whether the work happens on-site, remote, or ship-in — pricing reflects calibration scope, not delivery method. Travel for nationwide fleet visits gets quoted as a separate line item so you see the structure clearly.

Fleet volume pricing applies to multi-truck on-site work the same way it applies to multi-truck ship-in work. For ongoing fleet relationships, we'll quote the structural pricing rather than re-quoting each individual visit. Recurring on-site cycles are common for our largest fleet customers.

Common Questions

Can you do a single-truck on-site visit? For South Florida customers, yes — we'll work it in when scheduling allows. For nationwide single-truck visits, the travel economics rarely work; ship-in or remote is almost always more practical.

What if my fleet is mixed-platform? Mixed-platform fleets are normal. We bring diagnostic equipment for all the platforms in your fleet mix. Cummins INSITE, Paccar Davie4, Cat ET, Detroit DDDL, and others all travel with us as needed.

Do you handle DPF/EGR hardware too? No — we're the calibration side. Hardware work (DPF removal, EGR cooler replacement, straight-pipe install) is handled by your shop or a third-party diesel shop. We coordinate timing with the hardware work so calibration loads after the hardware change.